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FAQ's
Which Format do you offer? TOP
Art - version 1 to 5 - Bernina Deco Brother/ Babylock – PES and PEC Husqvarna / Viking – HUS Husqvarna / Viking - SHV Janome / Elna / Kenmore – SEW Janome - Jef Melco – EXP Pfaff – PCS Husqvarna / Viking / Pfaff – VIP Singer – XXX Tajima - DST.
Please note that Sew and Pcs formats are not available for the 5x7 hoop.
Other formats are available upon request.
Do you have terms of use policy? TOP
DB Embroidery Designs are the sole copyright owner of these designs. You may embroider our designs for personal use and items to sell (up to 100 per design). You may not reproduce or share our design files in any way or form.
What type of payment do you accept? TOP
We accept Paypal and money order. When and How will I receive my designs? TOP
FREE by email within 24 hours of payment received. Your designs will be sent via email in zipped files.
What is your refund policy? TOP We do not offer refunds due to the nature of the product. Can I resize the designs? TOP
Resizing or modifying the designs is not recommended. Is it easy to make an appliqué? TOP
Our appliqué designs are cut as you go and very easy to make.
They come with instructions and a color chart. What if I have other questions or concerns? TOP
Customer service is our priority!
You can email us anytime at dbembroidery@earthlink.net and we will reply as soon as we can, (within 12 hours).
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